Please read our TOS, FAQs, and Privacy Policy usage requirements carefully as it is not the same old same old:

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Permitted Use / Terms of Service

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1) Our data is to be used for internal corporate use only. Data cannot be distributed to external organizations or individuals, or resold under any circumstance.
2) If you've built a software platform or have an existing database and are planning to infuse, bolster, enhance or enrich your own database with Polarity IQ's intelligence, you must have express written consent from us to do so.

If you have questions about your particular use case, please email Launch@PolarityIQ.com.
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FAQs
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Q: Are any of the lists / databases available for re-sale or distribution?
A: No, all data is for individual or firm level usage only.

Q: Are any of the lists / databases/ blueprints / product purchases refundable?
A: No, once an order is processed, you receive instant access to information and/or data. Orders can therefore, not be refunded. Please review the sample data and/or product descriptions and be 100% sure that the product or database you are purchasing fits your specific need before buying.

Q: What format does your data come in?
A:  Our data comes in Microsoft Excel format. If you cannot access Excel files, please do not purchase our data. Q: How many records do I receive with the FO MAX and how many email addresses come with our ERID Databases?
A: FO MAX = 40,000+ FO Records (1 Excel File), ERID=139,000+ E-Mail Records

Q What quality can I expect from FO MAX?
A: FO MAX Data Quality: The A.I. "gets it right" a significant amount of the time, but there are also incidents of misses or "hiccups." Overall our aim was to get 80%+ accuracy levels in aggregate. If you are looking for 100% data accuracy, do not purchase this product.
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Q: What do I get with Master List Library 720?
A: You receive EVERY DATA FILE WE HAVE- 305+ Distinct Lists with over 600,000+ Records

Q: What do I get with Investor Database Lite?
A: You receive 10+ Datasets with over 74,000+ Records
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Q: When do I receive the files?
A: Instant download right after a purchase

‍Q: What is the source of the data?
‍A: The data has been compiled from over 60 sources (some public, some private). The vast majority of our data is exclusive to Polarity IQ.

‍Q: Are the e-mail formats generic “info@” or are they “first.last@company.com”
‍A: The e-mail formats vary - some are generic catch all while most are more specific, following common structures like first/last name format.

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Privacy Policy

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1. Introduction

Polarity IQ ("we," "our," "us," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect
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2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, profile information
• Business Information: Company name, job title, industry, business contact details
• Communication Data: Information contained in communications you send to us
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Survey and Feedback Data: Responses to surveys, questionnaires, or feedback forms
• Event Registration Data: Information provided when registering for webinars, events, or demos

2.2 Information Collected Automatically

When you access our services, we may automatically collect certain information, including:

• Device Information: IP address, browser type and version, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click-through rates, referral URLs
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies
• Log Data: Server logs containing access times, requested pages, and technical information

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Social Media Platforms: When you connect your social media accounts or interact with our social media content
• Business Partners: Information shared by our authorized partners or integrations
• Public Sources: Publicly available information from professional networks, directories, or databases
• Marketing Partners: Information from lead generation services or marketing platforms
• Analytics Providers: Aggregated usage statistics and performance metrics
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3. How We Use Your Information
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We use the collected information for the following purposes:

3.1 Service Provision and Management

• Provide, operate, and maintain our services
• Process transactions and manage your account
• Authenticate users and prevent unauthorized access
• Customize and personalize your experience
• Provide customer support and respond to inquiries

3.2 Communication and Marketing

• Send service-related notifications and updates
• Deliver marketing communications and promotional materials
• Conduct surveys and gather feedback
• Invite you to events, webinars, or product demonstrations
• Send newsletters and industry insights

3.3 Business Operations and Improvement

• Analyze usage patterns and improve our services
• Conduct research and development activities
• Monitor and analyze trends and user behavior
• Perform data analytics and business intelligence
• Ensure security and prevent fraud

3.4 Legal and Compliance

• Comply with applicable laws and regulations
• Respond to legal requests and prevent legal misuse
• Protect our rights, property, and safety
• Enforce our terms of service and other agreements
• Resolve disputes and investigate complaints
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4. Legal Basis for Processing (GDPR)
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For users in the European Union, we process personal data based on the following legal grounds:

• Consent: When you have given clear consent for specific processing activities
• Contract Performance: Processing necessary to fulfill our contractual obligations
• Legitimate Interests: When processing is necessary for our legitimate business interests
• Legal Obligation: When processing is required by applicable laws
• Vital Interests: When processing is necessary to protect someone's life or health
• Public Task: When processing is necessary for tasks carried out in the public interest
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5. Information Sharing and Disclosure
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5.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Cloud hosting and infrastructure providers
• Payment processing companies
• Email marketing and communication platforms
• Analytics and performance monitoring services
• Customer relationship management (CRM) systems
• Security and fraud prevention services

5.2 Business Partners

We may share information with business partners for:

• Joint marketing initiatives
• Co-branded services or products
• Integration partnerships
• Referral programs
• Industry collaborations

5.3 Legal Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations, court orders, or regulatory requirements
• Protect and defend our rights or property
• Investigate potential violations of our terms of service
• Protect the safety and security of users or the public
• Respond to government requests or law enforcement

5.4 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity, subject to equivalent privacy protections.

5.5 Consent-Based Sharing

We may share your information with your explicit consent for specific purposes not covered in this policy.
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6. Data Security
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We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

6.1 Technical Safeguards

• Encryption of data in transit and at rest
• Secure Socket Layer (SSL) certificates
• Access controls and authentication systems
• Regular security assessments and penetration testing
• Intrusion detection and prevention systems
• Secure coding practices and vulnerability management

6.2 Organizational Safeguards

• Employee training on data protection and privacy
• Access controls based on job requirements and need-to-know basis
• Confidentiality agreements with employees and contractors
• Incident response procedures
• Regular review and update of security policies
• Third-party security assessments for vendors

6.3 Data Breach Response

In the event of a data breach, we will:

• Investigate and contain the breach promptly
• Notify affected users within 72 hours when required by law
• Provide clear information about the nature and scope of the breach
• Take immediate steps to prevent further unauthorized access
• Cooperate with relevant authorities and regulatory bodies
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7. Data Retention
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We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention practices include:

7.1 Account Data

• Active accounts: Retained while account remains active
• Inactive accounts: Deleted after [X] years of inactivity
• Closed accounts: Deleted within [X] days of account closure

7.2 Communication Data

• Customer support communications: Retained for [X] years
• Marketing communications: Retained until you unsubscribe
• Transaction records: Retained as required by applicable laws

7.3 Legal and Compliance Data

• Data subject to legal holds: Retained until legal matter is resolved
• Regulatory compliance data: Retained as required by applicable regulations
• Security incident data: Retained for [X] years for security purposes
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8. Your Privacy Rights
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Depending on your location, you may have the following rights regarding your personal information:

8.1 Access and Portability

• Right to access your personal information
• Right to receive a copy of your data in a portable format
• Right to information about how your data is processed

8.2 Correction and Updates

• Right to correct inaccurate personal information
• Right to update incomplete information
• Right to request data verification

8.3 Deletion and Erasure

• Right to request deletion of your personal information
• Right to be forgotten under certain circumstances
• Right to request cessation of processing

8.4 Processing Restrictions

• Right to restrict or limit processing of your data
• Right to object to certain types of processing
• Right to withdraw consent for consent-based processing

8.5 Marketing Preferences

• Right to opt-out of marketing communications
• Right to manage communication preferences
• Right to unsubscribe from newsletters and promotional materials

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
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9. Cookies and Tracking Technologies
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9.1 Types of Cookies We Use

• Essential Cookies: Necessary for basic website functionality
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and personalize your experience
• Marketing Cookies: Track your activity across websites for advertising purposes

9.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our services.

9.3 Third-Party Tracking

We may use third-party analytics and advertising services that place cookies on your device. These services have their own privacy policies governing their use of information.
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10. International Data Transfers
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If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by relevant authorities
• Privacy Shield certification (where applicable)
• Binding Corporate Rules
• Explicit consent for specific transfers

11. Children's Privacy
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Our services are not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without proper consent, we will take steps to delete that information promptly.

12. California Privacy Rights
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12.1 California Consumer Privacy Act (CCPA)

California residents have specific rights under the CCPA, including:

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access personal information
• Right to delete personal information
• Right to equal service and price

12.2 California Shine the Light Law

California residents may request information about our disclosure of personal information to third parties for direct marketing purposes.
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13. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing prominent notice on our services
• Other appropriate communication methods

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
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14. Contact Us
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If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Privacy@PolarityIQ.com