Please read our TOS, FAQs, and Privacy Policy usage requirements carefully as it is not the same old same old:

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Permitted Use / Terms of Service

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1) Our data is to be used for internal corporate use only. Data cannot be distributed to external organizations or individuals, or resold under any circumstance.
2) If you've built a software platform or have an existing database and are planning to infuse, bolster, enhance or enrich your own database with Polarity IQ's intelligence, you must have express written consent from us to do so.

If you have questions about your particular use case, please email Launch@PolarityIQ.com.
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FAQs
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Q: Are any of the lists / databases available for re-sale or distribution?

‍A: No. All datasets and products are licensed strictly for individual or firm-level internal use only. Redistribution or resale is not permitted.

Q: Are any of the lists / databases / blueprints / product purchases refundable?‍

A: No. Because all products include immediate access to digital data and intellectual property, orders cannot be refunded once processed. Please carefully review the sample data and product descriptions to ensure the dataset aligns with your needs before completing your purchase.

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Q: What format does your data come in?

A:  All datasets are delivered in Microsoft Excel format. If you are unable to access Excel files, please refrain from purchasing to ensure compatibility.

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Q: Are there any additional fees or ongoing costs after purchase?

‍A: No. Each dataset is provided as a one-time purchase, and you receive full access to the complete database without any recurring charges or hidden fees.

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Q: What level of data accuracy should I expect?

A: Our datasets are maintained to a high standard and achieve accuracy levels comparable to leading private-market data providers. While no dataset in this industry can guarantee 100% perfection, our team continuously updates, verifies, and enhances records to ensure strong reliability and practical usability for outreach, research, and deal sourcing.‍‍

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Q: When will I receive access to the files?

A: Access is provided immediately upon purchase through an instant download, provided you purchased one of our pre-built premium datasets. If you've ordered a custom dataset, delivery times vary (in which case, please contact your sales representative for a detailed delivery time frame).

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Q: What are the sources of the data?‍

A: The data is compiled and enriched by our internal research team using more than 60 verified public and proprietary sources.

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Q: Are the email formats generic (e.g., “info@”) or direct (e.g., “first.last@company.com”)?

A: Email formats vary. Some records include generic catch-all addresses, while others provide direct first-name/last-name formats, depending on availability.

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Q: What is the email address risk profile score?

A: We provide an email deliverability risk score for each record, an assessment not commonly offered by other data providers. “Low risk” indicates approximately a 95% likelihood of successful delivery, “medium risk” indicates around 65%, and “high risk” reflects roughly a 5% likelihood. This helps you prioritize outreach and optimize campaign performance.

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Q: Are dataset purchases refundable?

A: Once a payment is successfully authorized, dataset refunds cannot be issued.

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Q: Should I review database samples before purchasing?

A: Yes, before purchasing any dataset, you must review samples to ensure the formatting / quality meets your particular needs.

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Privacy Policy

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1. Introduction

Polarity IQ ("we," "our," "us," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

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2. Information We Collect
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2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, profile information
• Business Information: Company name, job title, industry, business contact details
• Communication Data: Information contained in communications you send to us
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Survey and Feedback Data: Responses to surveys, questionnaires, or feedback forms
• Event Registration Data: Information provided when registering for webinars, events, or demos

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2.2 Information Collected Automatically

When you access our services, we may automatically collect certain information, including:

• Device Information: IP address, browser type and version, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click-through rates, referral URLs
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies
• Log Data: Server logs containing access times, requested pages, and technical information

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2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Social Media Platforms: When you connect your social media accounts or interact with our social media content
• Business Partners: Information shared by our authorized partners or integrations
• Public Sources: Publicly available information from professional networks, directories, or databases
• Marketing Partners: Information from lead generation services or marketing platforms
• Analytics Providers: Aggregated usage statistics and performance metrics
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3. How We Use Your Information
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We use the collected information for the following purposes:
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3.1 Service Provision and Management

• Provide, operate, and maintain our services
• Process transactions and manage your account
• Authenticate users and prevent unauthorized access
• Customize and personalize your experience
• Provide customer support and respond to inquiries

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3.2 Communication and Marketing

• Send service-related notifications and updates
• Deliver marketing communications and promotional materials
• Conduct surveys and gather feedback
• Invite you to events, webinars, or product demonstrations
• Send newsletters and industry insights

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3.3 Business Operations and Improvement

• Analyze usage patterns and improve our services
• Conduct research and development activities
• Monitor and analyze trends and user behavior
• Perform data analytics and business intelligence
• Ensure security and prevent fraud

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3.4 Legal and Compliance

• Comply with applicable laws and regulations
• Respond to legal requests and prevent legal misuse
• Protect our rights, property, and safety
• Enforce our terms of service and other agreements
• Resolve disputes and investigate complaints
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4. Legal Basis for Processing (GDPR)
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For users in the European Union, we process personal data based on the following legal grounds. Please also see our GDPR Privacy section for more details.

• Consent: When you have given clear consent for specific processing activities
• Contract Performance: Processing necessary to fulfill our contractual obligations
• Legitimate Interests: When processing is necessary for our legitimate business interests
• Legal Obligation: When processing is required by applicable laws
• Vital Interests: When processing is necessary to protect someone's life or health
• Public Task: When processing is necessary for tasks carried out in the public interest
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5. Information Sharing and Disclosure
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5.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Cloud hosting and infrastructure providers
• Payment processing companies
• Email marketing and communication platforms
• Analytics and performance monitoring services
• Customer relationship management (CRM) systems
• Security and fraud prevention services

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5.2 Business Partners

We may share information with business partners for:

• Joint marketing initiatives
• Co-branded services or products
• Integration partnerships
• Referral programs
• Industry collaborations

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5.3 Legal Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations, court orders, or regulatory requirements
• Protect and defend our rights or property
• Investigate potential violations of our terms of service
• Protect the safety and security of users or the public
• Respond to government requests or law enforcement

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5.4 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity, subject to equivalent privacy protections.

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5.5 Consent-Based Sharing

We may share your information with your explicit consent for specific purposes not covered in this policy.
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6. Data Security
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We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

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6.1 Technical Safeguards

• Encryption of data in transit and at rest
• Secure Socket Layer (SSL) certificates
• Access controls and authentication systems
• Regular security assessments and penetration testing
• Intrusion detection and prevention systems
• Secure coding practices and vulnerability management

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6.2 Organizational Safeguards

• Employee training on data protection and privacy
• Access controls based on job requirements and need-to-know basis
• Confidentiality agreements with employees and contractors
• Incident response procedures
• Regular review and update of security policies
• Third-party security assessments for vendors

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6.3 Data Breach Response

In the event of a data breach, we will:

• Investigate and contain the breach promptly
• Notify affected users within 72 hours when required by law
• Provide clear information about the nature and scope of the breach
• Take immediate steps to prevent further unauthorized access
• Cooperate with relevant authorities and regulatory bodies
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7. Data Retention
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We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention practices include:

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7.1 Account Data

• Active accounts: Retained while account remains active
• Inactive accounts: Deleted after 2 years of inactivity
• Closed accounts: Deleted within 30 days of account closure

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7.2 Communication Data

• Customer support communications: Retained for 2 years
• Marketing communications: Retained until you unsubscribe
• Transaction records: Retained as required by applicable laws

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7.3 Legal and Compliance Data

• Data subject to legal holds: Retained until legal matter is resolved
• Regulatory compliance data: Retained as required by applicable regulations
• Security incident data: Retained for 2 years for security purposes
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8. Your Privacy Rights
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Depending on your location, you may have the following rights regarding your personal information:
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8.1 Access and Portability

• Right to access your personal information
• Right to receive a copy of your data in a portable format
• Right to information about how your data is processed

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8.2 Correction and Updates

• Right to correct inaccurate personal information
• Right to update incomplete information
• Right to request data verification

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8.3 Deletion and Erasure

• Right to request deletion of your personal information
• Right to be forgotten under certain circumstances
• Right to request cessation of processing

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8.4 Processing Restrictions

• Right to restrict or limit processing of your data
• Right to object to certain types of processing
• Right to withdraw consent for consent-based processing

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8.5 Marketing Preferences

• Right to opt-out of marketing communications
• Right to manage communication preferences
• Right to unsubscribe from newsletters and promotional materials

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
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9. Cookies and Tracking Technologies
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9.1 Types of Cookies We Use

• Essential Cookies: Necessary for basic website functionality
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and personalize your experience
• Marketing Cookies: Track your activity across websites for advertising purposes

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9.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our services.

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9.3 Third-Party Tracking

We may use third-party analytics and advertising services that place cookies on your device. These services have their own privacy policies governing their use of information.
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10. International Data Transfers
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If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by relevant authorities
• Privacy Shield certification (where applicable)
• Binding Corporate Rules
• Explicit consent for specific transfers
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11. Children's Privacy
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Our services are not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without proper consent, we will take steps to delete that information promptly.

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12. California Privacy Rights
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12.1 California Consumer Privacy Act (CCPA)

California residents have specific rights under the CCPA, including:

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access personal information
• Right to delete personal information
• Right to equal service and price

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12.2 California Shine the Light Law

California residents may request information about our disclosure of personal information to third parties for direct marketing purposes.
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13. GDPR Privacy Notice
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13.1 Data Controller Information

Polarity IQ ("we," "us," or "our")

Email: privacy@polarityiq.com

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13.2 Lawful Basis & Legitimate Interests

Our Processing Activities: We process private markets / alternative investing data from investing professionals, family office executives, institutional investors, and other investing oriented individuals and companies under the lawful basis of legitimate interests (Article 6(1)(f) GDPR) for the following purposes:

• Providing business intelligence services to institutional clients
• Facilitating professional networking in private markets
• Enabling due diligence and investment research
• Supporting capital formation and fundraising activities

Legitimate Interest Assessment: We have conducted a comprehensive assessment confirming our legitimate business interests do not override the rights and freedoms of data subjects, particularly given:

• The professional/business context of all data processed
• The public or semi-public nature of information sources
• The reasonable expectations of professionals in private markets
• The limited and controlled access to our platform

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13.3 Categories of Personal Data

Professional Information We Process:

• Professional contact details (business email, office phone)
• Career history and professional biography
• Investment focus areas and transaction history
• Professional affiliations and board positions
• Educational background
• Publicly available investment preferences

We Do NOT Collect:

• Personal email addresses or private phone numbers
• Religious beliefs, political affiliations, or health data
• Personal financial information unrelated to professional activities
• Data about family members

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13.4 Data Sources

All personal data is obtained from:

• Public corporate filings and regulatory documents
• Professional directories and industry databases
• Company websites and press releases
• Conference attendance records
• Professional social media profiles (LinkedIn)
• Reputable business media publications

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13.5 Data Recipients & Access Controls

Who Has Access:

• Authorized Clients: Vetted institutional investors with legitimate business purposes
• Service Providers: Under strict data processing agreements
• Legal Authorities: When required by law

Access Restrictions:

• Audit logging of all data access
• Contractual restrictions on data use and redistribution
• External data usage and “buttressing” client internal database restrictions

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13.6 Data Subject Rights

Under GDPR, you have the right to:

• Access your personal data we hold
• Rectify inaccurate information
• Erase your data (subject to legitimate retention needs)
• Restrict processing in certain circumstances
• Object to processing based onlegitimate interests
• Data Portability in machine-readable format
• Withdraw Consent (where consent is the legal basis)
• Lodge a Complaint with your supervisory authority

‍To Exercise Your Rights: Email privacy@polarityiq.com with proof of identity. We respond within 30 days.

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13.7 Security Measures

Organizational Safeguards:

• Mandatory GDPR training for all staff
• Limited access on need-to-know basis
• Incident response procedures (72-hour breach notification)

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13.8 Automated Processing and Profiling

Polarity IQ uses automated systems and analytical models to support its research, data organization, and intelligence services. These processes may include data normalization, entity resolution, categorization, relationship mapping, trend identification, and signal aggregation.

Automated processing is used to:

• Improve data accuracy and consistency;
• Identify patterns and connections across entities, markets, and investment activity;
• Enhance research efficiency and analytical outputs.

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Polarity IQ does not engage in automated decision-making that produces legal effects or similarly significant effects on individuals, as defined under Article 22 of the GDPR. Automated processing is applied in a professional and research context and is intended to support analytical insight rather than to make determinations about individuals.

Where profiling based on legitimate interests occurs, individuals retain the right to:

• Request access to information regarding the existence of such processing.
• Object to processing based on legitimate interests, where applicable.
• Request correction, restriction, or deletion of personal data in accordance with applicable law.

Polarity IQ incorporates human oversight into its data governance practices, and automated outputs are subject to review, contextual evaluation, and refinement.

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13.9 Cookies & Tracking

Our platform uses essential cookies only. Analytics cookies require explicit consent. See our Cookie Policy section for details.

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14. Changes to Privacy Policy
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We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing prominent notice on our services
• Other appropriate communication methods

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
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15. Contact Us
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If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: privacy@polarityiq.com